Information

Welcome to Booki support! We're here to help you get the most out of your personal bookshelf. Find answers to common questions and learn how to resolve issues quickly so you can get back to managing your books.

Frequently asked questions

Here are some of the most common questions and issues Booki users encounter. We've provided simple solutions to help you troubleshoot on your own.

How do I enable Booki camera access on iOS?
To grant Booki access to your camera on an iOS device:
  1. Go to your device's "Settings" app.
  2. Scroll down and tap on "Booki".
  3. Toggle the "Camera" switch to the ON position (green).
  4. Restart the Booki app.

How do I enable Booki camera access on Android?
To grant Booki access to your camera on an Android device:
  1. Go to your device's "Settings" app.
  2. Tap on "Apps" or "Applications".
  3. Find and tap on "Booki".
  4. Tap on "Permissions".
  5. Toggle the "Camera" permission to "Allow".
  6. Restart the Booki app.

What if I still can't access my camera after following the steps?
Please ensure your device's operating system is up to date. If the issue persists, try reinstalling the Booki app. Remember to back up any data if applicable before reinstalling. If issues continue, please contact our support team.

How can I report a bug or suggest a new feature?
We appreciate your feedback! You can report bugs or suggest features by contacting us directly via email at [[email]]. Your input helps us make Booki even better.